Top 25 Fast-Moving Mercedes-Benz Parts in the Past 12 Months
Your customers expect you to have the part they need when they ask for it and your service department expects you to stock everything. You know that neither of these things is possible 100% of the time—but you can get darn close! Use this list of the top 25...
15 Tips for Taking Better Phone Quotes
How would you rate your Parts Department employees’ phone skills on a scale of 1 to 10? If your answer is lower than 10, keep reading. A recent study shows 71% of customers will end a business relationship because of poor phone etiquette, so those subpar phone skills...
How Much Is Your Parts Department Losing to Lousy Quoting?
How Much Money Is Your Parts Department Losing to a Lousy Quoting Process? Auto parts sales is a $57 billion dollar industry in eCommerce alone. Chances are pretty good your customers’ digital road will lead to your retail platform – and that can be a...
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